Privacy Policy

We value your privacy. This page explains what data we collect, how we use it, and how you can manage it.

Key Privacy Points

  • Data We Collect: We collect only what is necessary to provide the service: account information (email, name), usage analytics, and knowledge-base content you upload.
  • Why We Collect Data: To operate and improve the product, personalize your experience, and provide customer support.
  • How We Use Data: Data is used for authentication, storing your settings and content, generating AI responses, and improving models. We never sell your personal data.
  • Data Security: We protect data using industry-standard encryption in transit and at rest. Access is restricted to authorized personnel.
  • Third Parties: We may use third-party services (e.g., analytics, hosting). We review vendors for security and privacy compliance.
  • Your Choices: You can export or delete your company data from the dashboard. For account deletion, contact support.

Data Retention

We retain data as long as needed to provide the service or as required by law. You may request deletion at any time.

Contact

Questions or requests about privacy can be sent to privacy@makora.example.

Last updated: September 16, 2025